• Home
• /
• Citizen-charter

Citizen-charter

ESIC MEDICAL COLLEGE AND HOSPITAL , VARANASI

Phone : 0542-2501980

Email : ms-varanasi.up@esic.nic.in

VISION

 •To provide effective & Efficient medical care

  

General Information

 

1. Bed distribution-department wise

Sl. No.	Department	No. of beds
1.	General Medicine & allied super specialties	50
2.	General Surgery & allied super specialties	50
3.	Obstetrics & Gynaecology	25
4.	Eye	10
5.	Orthopedics	20
6.	ENT	10
7.	Pediatrics	25
8.	Skin	05
9.	ICU	20
10	Psychiatry	05
TOTAL BEDS		220

 

OPD Services in various Specialities / Super Specialities :

• • Sl. No.	Specialty departments
    1	Medicine	10	Skin
    2	Surgery	11	Pulmonary Medicine
    3	Obstetrics & Gynecology	12	Pathology
    4	Pediatrics	13	Dentistry
    5	Orthopedics	14	Ayurveda
    6	ENT	15	Physiotherapy
    7	Ophthalmology	16	Counseling by Medical Social Worker
    8	Radiology	17	Nutrition counseling by Dietician
    9	Anesthesiology	18	Psychiatry
    Sl. No.	Super Specialty departments
    1	Cardiology	4	Urology
    2	Nephrology	5	Chemotherapy
    3	Endocrinology

 

 

  

24X7 patient care services
Casualty	ECG
In-patient wards	X-ray
Operation theatres	Laboratory
Labour Room	ICU
CT scan	NICU

In OPDs specialists are available for consultation.

Services

• May I help you Desk
• Registration Counter
• Spacious OPD complex each for every speciality with good seating arrangement for doctors, waiting hall for patients and relatives.
• Indoor wards – clean ,air conditioned & well equipped and manned
• 5 modular OTs
• 24×7 Casualty Services
• ICU , NICU
•  Medicines to indoor and OPD patients
• Digital X-ray
• Sonography (USG)
• CT Scan
• ECG 24×7
• Emergency OT services 24×7
• Central Clinical Laboratory working 24×7 for
  • Hematology
  • Biochemistry
  • Pathology
  • Microbiology
• Blood sample collection
• Medical stores
• Laundry
• Dietary services to patients
• Mortuary facility available 24×7
• Ambulance service 24×7
• Bio medical waste management
• Home delivery drugs

 

Indoor patient Services

• All wards provide free indoor patient care
• Emergency wards admit emergency cases medical and surgical cases
• Labor room for conducting deliveries round the clock
• Nurseries provide necessary care to the new born
• All indoor patients receive treatment under the guidance and supervision of senior doctors
• Outside office hours, treatment is given by the doctor on duty and specialists are available on call.
• Visitors are allowed only between 8.00 am to 9.00 am & 5.00 pm to 6.00 pm

Other facilities

• Queue management system
• Drinking water
• Wheel chair and trolleys
• Stand-by electricity generators
• Canteen for staff and attendants
• Adequate toilet facilities
• Suggestions boxes

 

 

 

 

 

 

 

 

 

 

 

Last updated / Reviewed : 2025-03-22